When completing your order, you automatically agree to the below terms for shipping & delivery for all orders processed by Ultimate Customs Group LTD, trading as Ultimate Customs UK.
All orders we fulfill are processed by our respective delivery partners:
- DPD for UK & EU Shipping (larger items), next day.
- Royal Mail for UK & EU Shipping (smaller items), next day & 48 hour delivery.
We have a standard dispatch time of up-to 10-14 working days for orders in the UK & EU. Most orders are dispatched quicker than this, but please do not contact our sales team about a status on your shipment unless you have not received an email after the above times stating your order has been dispatched.
If your item is damaged upon arrival, you must notify us within 3 calendar days, or we will not be able to process a refund. Items shipped to the US cannot be returned or refunded.